in

Renovation scheme scam – don’t fall victim to unscrupulous contractors

Aszrul Mohd Yusoff pleaded guilty to 18 charges of cheating involving a renovation scheme scam on May 6. Both he and his wife, Husniyati Omar, propagated the renovation scheme back in 2016.

Aszrul and Husniyati established a renovation firm called Carpentry Design Works in 2016, with the help of Husniyati’s friend Christina Wong Hoi Khay. A showroom and office were built in Telok Kurau Road and Yishun Industrial Street 1.

Husniyati, who masterminded the whole renovation scheme scam, posted advertisements in Facebook of the services offered by the company and promised low quotations along with free air-conditioning units.

Carpentry provided concise written agreements to their clients who in turn hired the company for their renovation works. However, Husniyati and her husband never intended to honour the agreement, said the prosecution.

Carpentry only provided hacking works for the projects but proceeded no further. In some cases, subcontractors were hired to complete the assignment, but Carpentry had no plans to pay them for the work.

Some 89 victims, including homeowners and subcontractors, fell for the couple’s renovation scheme scam losing a total of S$1,796,000.

Husniyati was arrested in April 2017 and was sentenced to seven years and nine months jail, she have been serving time since September 2018. She pleaded guilty to 21 cheating charges and one count of criminal breach of trust. Another 126 charges are still under consideration.

According to a report by CNA, Husniyati continued to cheat victims in another renovation scheme scam via another dummy firm called Chanteq Flooring Specialist while she was in jail.

Aszrul who has been charged with 133 counts of cheating has pleaded guilty to 18 counts which involves nearly S$652,000, reported TNP. He has been in jail, serving a six-month sentence for previous offences, since May 2017.

Because both parents are in jail, the four youngest children of Aszrul and Husniyati are now in foster care while the older children are staying with relatives, said Defence lawyer R. Dilip Kumar to District Judge Edgar Foo.

Deputy Public Prosecutor Grace Goh has urged District Judge Foo to extend the sentence of Aszrul to at least five years and nine months due to the lack of restitution on his part.

Mr Paul Ho, chief officer at iCompareLoan, said: “The many stories we hear, both in the news and from our friends, about renovation scheme scam and less than scrupulous renovation contractors makes us wary of even those who do an honest business.”

renovation scheme scam

“But we have to be careful and some of these tips can help,” he said.

  1. BE CAREFUL OF WHO YOU HIRE AS RENOVATION CONTRACTORS

Home renovation is one of the larger expense items incurred by consumers with the payment of large deposits required even before a project is completed. Yet, unscrupulous contractors who hatch dishonest renovation schemes often get away in Singapore because there is no official regulation for renovation contractors or interior designers here.

What we have in place of proper safeguards from dishonest renovation schemes for home owners is a joint-accreditation scheme for renovation contractors by Consumers Association of Singapore (CASE) and Singapore Renovation Contractors and Material Suppliers Association (RCMA). The joint scheme tries to ensure that consumers are protected against the closure, winding up and/or liquidation of the renovation business through a deposit performance bond that safeguards their deposit payments”.

The threshold to entry to become a renovation contractor is also very low. This means that anyone can register a company (or business), claim to be an interior designer, take up renovation projects, all with the only aim of perpetuating dishonest renovation schemes.

Against this backdrop, home owners are spending more and more on renovating their homes in recent years. Statistics show that over a 10-year period, the total renovation contract value has doubled – from $7,200 in 2008 to over $14,000 in 2017.  Many are also paying a larger deposit or full upfront payment, which leaves them vulnerable to dishonest renovation schemes and disputes with contractors.

CASE said that the renovation contractor industry has been in the consumer watchdog’s top 10 list of industries with the highest number of complaints for the past decade.

But all’s not bleak for the homeowners who need renovation works. They can better protect themselves from shady renovation contractors if they follow these tips.

The joint CASE-RCMA accredited scheme is the minimal protection for homeowners who need renovation. The joint scheme requires an accredited renovation contractor to protect a customer’s deposit payment through purchase of a deposit performance bond. This bond will safeguard deposits against closure, winding up and/or liquidation.

The joint scheme will also use a CaseTrust Standard Renovation Contract which will ensure cost transparency and accountability for listed deliverables in a renovation project. This, in most cases, will meet the demands of a modern discerning consumer.

Renovation contractors who qualify to obtain this accreditation will be able to display a CaseTrust-RCMA logo on their shop fronts and marketing materials as an outward sign of their commitment to fair trading.

  1. ALWAYS GET A FEW QUOTATIONS TO COMPARE

Even if it is a referral from a family or friend, always double check and request to see other renovation works or ongoing projects of the contractor. And never ever go with the first or only quotation you get for your renovation works. Always get at least 3 quotations from different renovation contractors to check if you are getting the best deal.

The saying, “if it is too good to be true, it probably is” is befitting especially for dishonest renovation schemes by unscrupulous contractors.
Some contractors may not always include items like cost of electrical works, bathroom accessories, curtains, air-conditioners, window-grilles, lighting fixtures, haulage, painting, cement screeding and disposal in the renovation quotation. Some contractors assume that these costs should be covered separately. Others may deliberately leave these items out to make the quotation look cheaper.

Always ask the renovation contractor to make the quotation as comprehensive as possible so that you are comparing ‘apples-to-apples’ with the different quotations you have, and so that you can award the renovation works to the right contractor.

  1. NEVER PAY THE FULL AMOUNT UPFRONT

Case executive director Loy York Jiun, for example, advocates that consumers should “always negotiate for progressive payment as the work commences, instead of paying in full up front”. A reputable renovation contractor will always provide options for progressive payments for homeowners. If anyone asks you for upfront full payment, even before the commencement of any works and regardless of the size of the works, it should make you very suspicious. It is better that you err on the side of caution with such contractors, no matter how attractive their proposal looks to you.

The following is a good guide for progressive payment to your renovation contractor:

10% – Deposit on signing of renovation contract;
40% – 1st balance payment upon commencement of renovation works;
40% – 2nd balance payment upon completion of 70% of renovation works; and
10% – Last payment should be issued 2 weeks after satisfactory completion of ALL works.

  1. NEVER ASK YOUR BANK TO CUT JUST ONE CHEQUE

Most banks and financial institutions in Singapore do offer renovation loan packages and almost all of them will make cheques payable to the renovation firm or contractors as this is a renovation loan. But homeowners should note that terms of conditions differ from bank to bank. It may be time consuming and difficult to compare all the renovation loan packages which are out there. The worst mistake an uninformed homeowner could do is to go with the first loan that is offered.

The best advice for homeowners who need to take loans for their renovation works would be to engage a loans specialist. The loan specialist would be able to match the best renovation loan package that meets the homeowners’ unique financial situation.

Even after you have found a bank which satisfactorily meets your needs for renovation, you should never instruct your bank to cut just one cheque for the renovation works. You should ask them to issue several cheques for progressive disbursement, according to your renovation timetable.

Do you know enough about how property valuation is done in Singapore?

Knowing how to calculate the property valuation is of paramount importance to a home owner. It can help you determine whether you are overpaying for a home, or whether you have gotten yourself a real bargain. Paying the right price is just one way you can avoid overspending on your property.

Another smart way to avoid overspending on your property is to get the right loan. Getting the right loan can be a much simpler task, but only if you get the right person to it for you. Get in touch with a trusted loan consultant to help you get the best loan deal at the right price.

Trusted mortgage brokers can set you up on a path that can get you a home loan in a quick and seamless manner. We are the experts who do the work for you for free, while you lean back, rest and rely on our professionalism at absolutely no cost to you.

Written by Ravi Chandran

best loan calculators

SOR derivatives and SIBOR-linked financial products will not be offered after September this year

logistics outlook

Logistics outlook suggests local industrial sector is becoming more tenant friendly